One of the main things when it comes to taking your delivery is making sure that you have checked your parcel for damage when signing. You should do this when ever you are signing for goods. If there is damage to the parcel then you should note this where you sign for the goods or reject the goods altogether.
If the driver does not allow you time to inspect the goods then you should write "not checked" in the signature box as well as signing for the delivery, this will allow us to claim if the goods are damaged.
We offer a number of delivery options to suit your needs, all our deliveries are made between 9am - 5.30pm Monday to Friday or 9am - 1pm on Saturdays. If these times are not convenient then please feel free to call us and we will try to make special arrangements for you.
Our cut off time for next day delivery is currently 12pm, if we are not able to ship your order on the service you have selected we shall contact you via email to inform you.
If you do not receive your delivery or your goods are damaged please see our FAQ section for further details.
Please note:
Deliveries and times given are subject to change and can sometimes be delayed due to no fault of our own. We shall not be held liable for delayed deliveries.
Please also note that due to the increase in online fraud we can only deliver to the address your card is registered too.
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